NB: We arrange product shipping to the client's destination anywhere in Kenya or nearest point to the required destination or the agreed destination. We share the cost of shipment with the client and charge a very friendly fee.
We have 3 products deliver options.
1. Free of Charge Items Delivery
For this option, we do not charge the customer any fees and the delivery is free of charge to the agreed destination.
This option, however, is limited to items less than 10Kg and within Thika Town.
Any deliveries beyond and out of town will be at a small cost to the customer.
2. Shared Costs Item Delivery
For items that clients come and buy from the shop but wish to have us help them with shipping, we are willing to help with the arrangements and share the cost with the client.
3. Customer-end Item Delivery
We arrange for purchased products delivery to the 47 counties, however, the customer caters for the bigger fraction of the shipping cost and pays upfront as part of the order.
- Only items that have been paid for are shipped to you.
- We mostly engage 3rd party delivery services for customer convenience.
- Always ensure that you confirm an item delivery with our office first before items are dispatched to be given a dispatch number.
- Ensure that the person delivering our products to you has the dispatch number corresponding to the one provided by the office.
- Ensure that you sign the delivery note that accompanies the items.
- For delivered Items, ensure that you check the item status before signing the delivery note. In case of any concerns, liaise with us immediately.